Q: How many years are you in tile business?
A: We are in tile industry for more than 20 vears, and have joined in the Canton Fair for over 20 times.
Q: Does the tile price you list contains the fumigation and other shipment cost?
A: Our price is based on the FOB price, it is not including the fumigation, ORCITHC or some other shipment cost.
Q: Can you provide me the shipment service? I don't have experience with the importing?
A: Yes, of course, we can provide you with CIF service, since we have been in this business for long time, we have our own
logistic team and the price of our shipment service is very competitive
Q: How do you promise the quality?
A: We have our own quality control team, and all of our products will pass the test before they can be shipped. also. we have a
complete after sales service system.
Q:What is the delivery time?
A: Normally the delivery time is 30-45 days for new production, while 7 days for stock items after deposit
Q:Can you offer customized carton?
A: Yes, for order over 5 containers, we can offer free customized cartons. Q:Can you offer OEM order?
A: Yes. for order over 1 container fo ceramic wall tile & Rustic tile Q:What is the MOQ for tile order?
A: The order MOQ is 1 container. If we have stock available, no MOQ requirement. Q:What is the payment terms?
A: The normal payment terms is 30% T/T deposit + balance T/T before loading or 30% T/T deposit + balance T/T Irrevocable LC
Q: How can I get a sample?
A: If you need any sample, just tell our sales team, we will arrange for you with freight cost coverec by the buyer