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About Us
Established in 2004, TAILG is Chinese professional manufacturer specialized in research & developing, manufacturing, marketing and service of new energy vehicles. Its products cover electric bike, electric scooter, electric special bike, electric tricycle and others vehicles. We has set up an electric vehicle R&D center and four major production bases Shenzhen (headquarter), Dongguan, Wuxi and Tianjin. TAILG has been awarded with the honours of 'Shenzhen Famous Brand product', 'Gongguan High-quality manufaturer', 'Donggua Famous Brand product', and 'China National Track and Field Team Official Cooperation brand '. With the help from the 'Ling Fund', was started by TAILG and Super Dan (The Olympics badminton Champion ), the study and sports facilities in the poor rural school have been getting better improved. TAILG is qualified to possess "The National Industrial Manufacture License", "Quality License of Export Product and Three Ccertification". It has passed the ISO9001: 2008 quality system certification and CE& EEC certificate of EU, and established comprehensive sale and service network throughout China and its products are deeply loved by consumers. Its products sold abroad also won praises of the consumers all over the world. South East Asia are Vietnam, Singapore, Indonesia, Japan, Philippines, Malaysia, Thailand, Cambodia, Bangladesh, South Korea, Sri Lanka; Europe: France, Italy, Switzerland, Ukraine, Spain, Austria. Africa: South Africa, Liberia, Morocco, Mozambique; North and South America, US, Canada, Costarica, Colombia, Chile, Mexico, Argentina, Brazil etc...We concern every chance to work with foreign friends and establish a strategy relationship. 

FAQ

Q1.What is your terms of packing?

A:Generally,we pack our goods in neutral white boxes and brown cartons.If you have legally registered patent,we can pack the goods in your branded boxes after getting your authorization letters.

Q2.What is your terms of payment?

A:TT and LC is accepted.T/T 30% as deposit,and 70% before delivery.We'll show you the photos of the products and packages before you pay the balance.

Q3.What is your terms of delivery?

A:FOB.CFR.CIF.

Q4.How about your delivery time?

A:It will take 30 to 60 days after receiving your advance payment.The specific delivery time depends on the items and the quantity of your order.

Q5.Can you produce according to the samples?

A:Yes,we can produce by your samples or technical drawings.We can build the molds and fixtures.

Q6.What is your sample policy?

A:We can supply the sample if we have ready parts in stock,but the customers have to pay the sample cost and the courier cost.

Q7.Do you test all your goods before delivery?

A:Yes,we have 100% test before delivery.

Q8.How do you make our business long-term and good relationship?

A:1.We keep good quality and competitive price to ensure our customers benefit.

2.We respect every customer as our friend and we sincerely do business and make friends with them,no matter where they come from.

Q9.Can we do our logo or brand on the bike?

A:Yes,acceptance of OEM.

Tips for Battery Using 

1: Shall we charge the batteries as soon as receiving new e-scooters?

Yes, it must be. Pls check the battery production date, it should be about 2 months or longer time from the date the battery produced to the date you receive the goods. So when you receive the goods, you or your dealers should charge the batteries in time for about 10 hours until it's fully charged for the first time.

2. How to keep it if we don't drive the e-scooter for a long time?

The e-scooter must be fully charged, and the air switch must be turned off, besides, the e-scooters should be recharged every 1~2 months.

3. What will be happened when using the e-scooters in Winter season?

You will find that the rang per charge in winter season is shorter than that of other season. It's normal phenomenon. So, when using the e-scooter in winter season, pls don't keep the e-scooter in the open air overnight and don't charge the e-scooter in very low temperature.

4) What should be noticed when using the e-scooter in summer season?

Pls don't keep the e-scooter under the strong sunlight, and don't charge the e-scooter under high temperature.

Don't charge the e-scooter immediately after driving it under high temperature, and don't charge it too long time (Normally about 8 hours)

5) Can we go on driving the e-scooter when the battery power is low?

No, it will be harmful to battery lifetime, you must charge the battery in time.

6) Is it harmful to battery if it's over charged?

The batteries can be swollen and the battery lifetime will come to en end in advance If keeping using poor quality or unmatched charger or charging the battery too long time.

7) When is the best time to recharge the battery?

When it shows to or close to the "L" (low)place on the display, It will be the best time to recharge the battery.

8) Is it possible to change only one or two pcs of the battery for replacement?

In a e-scooter, it should be a full set of battery ( 4 or 5 or 6 pcs together), if one or two pcs break down, the full set of batteries must be replaced together, but not only changing single pc.

9) Can be the charger keeping with the e-scooter?

Not suggested. The e-scooter will be shake on rough road, if with charge in it, the charge will be shake as well, then the components in the charger will be drifting, it will influence the charging performance even make the battery damaged ( undercharge or swollen) .